These conditions govern the use of the site They are valid for all your future transactions with L’ORCHESTRE PARFUM and all your visits to the website. They govern the sale of perfumes and other products to individuals on the website. This website is intended exclusively for individuals. The conditions of sale mentioned below apply only to the site, and are not linked to any other conditions applicable in stores. L’ORCHESTRE PARFUM reserves the right to revise these conditions. The date of the most recent update is indicated at the end of the General Conditions of Sale. Users must keep themselves informed of these changes.


We do not guarantee that all the items available on the online store of the site are in stock at the time of your order. In the event of an error in the stock balance affecting your order, we will contact you by telephone or email. L’ORCHESTRE PARFUM cannot guarantee that the content of the website never contains any erroneous information or typographical errors. We also cannot guarantee that all information is up to date. L’ORCHESTRE PARFUM may at any time modify the content of the site and the articles available in its range of products. Although L'ORCHESTRE PARFUM strives to always display the correct texts, images and prices on the site and the online store, errors may be made. If you have been charged an incorrect amount when placing an order on our online store, you will have the choice of placing a new order with the correct price or canceling your order. If we are unable to contact you, your order will automatically be cancelled. Some of the services offered on the site are provided and controlled by external service providers. In cases where the company L’ORCHESTRE PARFUM acts as an agent for said services, it cannot be held responsible for any error resulting from the activities of these service providers. L’ORCHESTRE PARFUM cannot be held responsible for any damage resulting from the use of the site, or the inability to use the site. L’ORCHESTRE PARFUM cannot guarantee access to the secure site without malfunction or connection problem.

Copyright Notice

The copyrights on the documents (including, and without limitation, the registered trademarks of L'ORCHESTRE PARFUM, logos, graphics, texts, photos, illustrations, icons, images, data and software) provided on this website are held in full ownership or under license by L'ORCHESTRE PARFUM and its affiliated members. L'ORCHESTRE PARFUM may be referred to as "we" in the General Terms and Conditions of Sale. You are only authorized to use this material for personal and non-commercial purposes. You are permitted to download, print and retain copies of this material for personal, non-commercial use, so long as this Copyright Notice appears on such copies. You are not authorized to charge any third party for the use of this material, and you are not authorized to publish, retransmit or distribute this material to third parties without the prior written consent of L'ORCHESTRE PARFUM. Under no circumstances are you authorized to modify this material without the prior written consent of L’ORCHESTRE PARFUM. Except as expressly set forth in this Legal Notice, no right or license to the Material, or any part thereof, is granted or implied. For any press request, please contact us at


Information service







Siret: 83181639200011 / Siren: 831816392


Our trademarks include, among others, the L’ORCHESTRE PARFUM name and logo. They may be used or deposited in one or more countries, and browsing this website does not give you any right to use them.

Privacy Policy

All personal information recorded on the site is handled with the utmost care. The information we keep is not sold or used for any purpose other than to ensure that you receive the best possible service. They are only used to inform you of special offers and other marketing activities from the various departments of L’ORCHESTRE PARFUM. Your personal data may only be revealed to a third party if necessary for the purposes described above. When registering on our online store, you can choose not to receive information from L’ORCHESTRE PARFUM. If you wish to unsubscribe and no longer receive information from L’ORCHESTRE PARFUM, send an email to, specifying your email address and briefly describing the reason for this choice. You have the right to request to know all the information held about you in our system at any time. This information can be obtained by sending an email to If they prove to be incomplete or incorrect, you are entitled to have them corrected or deleted. All customers paying by credit card are subject to validation checks. L’ORCHESTRE PARFUM reserves the right to postpone any order if an additional security check is deemed necessary.


L’ORCHESTRE PARFUM uses the SSL (Secure Socket Layers) protocol, the industry benchmark in terms of guaranteeing the transfer of information for order processing. The site uses SSL certificates and secure payment SECURE3D from BRED to ensure secure communications by encrypting all data circulating to and from the site. When you place an order, you can immediately check the security by clicking on the icon when validating the payment.


The website uses cookies to improve your browsing experience. Cookies identify your computer and allow the site to save your personal settings. They are also used for statistical purposes. You can configure your browser so that you are informed of the activation of a cookie. This allows you to reject the use of said cookie, or to have it deleted by your browser at the end of your visit to the site. It is not possible to access the online store without allowing cookies.


It is possible that the website contains links to other websites over which we have no control. We cannot be held responsible for the content or the privacy policies of these sites.

Payment and price

We accept payment by credit card, Visa, Eurocard, MasterCard, PayPal & Alma. The full amount of the order is debited on the date of purchase (when the purchase is confirmed). All products are inclusive of all taxes and take French VAT into account. L’ORCHESTRE PARFUM reserves the right to modify the current prices of products on the website at any time and without notice.



We deliver to all countries of the European Union. For any additional information, you can write to

Deliveries and refunds

Il vous est possible, sous 14 jours après livraison de votre commande, de demander un échange ou un remboursement des articles achetés, que vous devez nous retourner non utilisés, et accompagnés de la facture originale. Les retours ne seront acceptés que si les étiquettes et l’emballage d’origine sont absolument intacts. La boutique en ligne L’ORCHESTRE PARFUM ne peut accepter de retours si les articles ne portent plus d’étiquettes. Vous êtes responsable de l’expédition des articles retournés à la boutique en ligne L’ORCHESTRE PARFUM. Aucun dédommagement n’est prévu si les articles sont perdus pendant le transport. Les frais de port pour les marchandises retournées sont aux frais du client. Toutefois, la boutique en ligne L’ORCHESTRE PARFUM ne facture pas les frais de port supplémentaires en cas d’échange. Les remboursements pour les marchandises retournées sont effectués sous deux semaines à réception desdites marchandises, sur la carte de crédit de l’acheteur initial. À noter que ni les droits et/ou taxes supplémentaires, ni les frais de port ne sont remboursés. La TVA est comprise dans le remboursement. Tout échange est soumis à disponibilité. Les articles défectueux sont échangés contre le même type de produit, en fonction des stocks disponibles. Le remboursement des articles défectueux peut être traité sous 14 jours après livraison. Les échanges et remboursements ne peuvent être effectués que selon les instructions de la boutique en ligne L’ORCHESTRE PARFUM.

Rules violation

L’ORCHESTRE PARFUM reserves the right to pursue all remedies available at law or principles of equity for violations of these Terms, including the right to block access to our site. Individuals who violate the restriction of access to password-protected areas of the site may be prosecuted.

Force majeure

In the event of force majeure, the obligations of L’ORCHESTRE PARFUM are postponed. In such a case, you or L'ORCHESTRE PARFUM may terminate, partially or in full, the contract that binds you to L'ORCHESTRE PARFUM. Cases of force majeure include wars, civil wars, revolutions, riots, government measures, strikes, lockouts, blockades, power, telephone or internet cuts, natural disasters and other similar events. In these circumstances, L'ORCHESTRE PARFUM will do everything in its power to resolve the problem as quickly and efficiently as possible, in order to satisfy its customers.

Applicable right

These conditions of use are interpreted according to French law. You agree that any dispute arising from these General Conditions of Sale falls under the exclusive jurisdiction of the French courts. The laws of your country may be different from the laws of France, and it is possible that you are subject to additional legal obligations in connection with the use of this website. You are responsible for complying with all applicable local and international laws and regulations relating to your use of our website.